Privacy Policy

Last updated: 18 June 2026

Megdesk (“we”, “our”, “us”) operates https://megdesk.org. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or use our online services including event registrations and payment-enabled offerings.

1. Information We Collect

We may collect the following types of information:

• Contact information: name, email address, phone number, company name, and designation when you submit our contact form.
• Registration information: student name, school details, class, parent/guardian contact details, and related data when you register for programs such as SNOT (Studynlearn National Olympiad Test).
• Payment information: payment status, transaction reference IDs, and order amounts processed through our payment partner (Razorpay). We do not store full card, UPI PIN, or bank credentials on our servers.
• Technical data: browser type, device information, IP address, and usage data collected through standard server logs and cookies.

2. How We Use Your Information

• To respond to inquiries and provide customer support.
• To process registrations, confirmations, and payment receipts.
• To send service-related updates, exam schedules, and result notifications.
• To improve our website, services, and security.
• To comply with legal and regulatory obligations.

3. Payment Processing

Online payments are processed securely through Razorpay Payment Gateway. Payment data is handled according to Razorpay’s privacy and security standards. Megdesk receives only transaction confirmation details required to verify registration and issue receipts.

4. Data Sharing

We do not sell your personal data. We may share information only with:

• Trusted service providers (payment gateways, email delivery, hosting).
• Program partners involved in delivering registered services (e.g., olympiad administration).
• Authorities when required by law.

5. Data Security

We implement reasonable technical and organizational measures to protect your data, including HTTPS encryption, access controls, and secure payment verification. No method of transmission over the internet is 100% secure.

6. Data Retention

We retain personal data only as long as necessary for the purposes described in this policy, or as required by applicable law and audit requirements.

7. Your Rights

You may request access, correction, or deletion of your personal data by contacting us. We will respond within a reasonable timeframe in accordance with applicable law.

8. Cookies

Our website may use cookies and similar technologies to improve user experience and analyze traffic. You can control cookies through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.